Browse PMP Mock Exams & Guide
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- 5.1 Stewardship and Ethical Conduct
- 5.2 Collaboration and Stakeholder Engagement
- 5.3 Leadership Behaviors
- 5.4 Value Focus and Outcomes
- 5.5 Systems Thinking and Complexity
- 5.6 Tailoring and Adaptation
- 5.7 Quality and Continuous Improvement
- 5.8 Optimizing Risk Responses
- 5.9 Embracing Adaptability and Resilience
- 5.10 Enabling Organizational Change
- 5.11 Fostering Team Environments
- 5.12 Effective Communication and Stakeholder Alignment
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Chapter 20: Quality Management
In this section
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Planning Quality: Tools and Processes
Learn how to craft a robust Quality Management Plan using proven tools, techniques, and processes to meet stakeholder expectations, comply with standards, and ensure project success.
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Quality Assurance vs. Quality Control
Discover the fundamental differences between Quality Assurance (QA) and Quality Control (QC) in Project Management, exploring how proactive processes and reactive inspections unite to form a robust quality management strategy.
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Continuous Improvement (Kaizen) and Prevention
Explore Kaizen, prevention strategies, and iterative improvement in project quality management, ensuring lower defect rates, minimized rework costs, and a culture of ongoing enhancement.
